Read our reviews from real customers and see what they have to say about their experience with McKenna's Kitchen & Bath. As Rochester's Kitchen & Bath remodeling company, we offer quality products and the most qualified skilled installers in the area.
October 10, 2019
When my parents needed a new shower to help them age in their home, we wanted a firm with a wide range of products, at a fair price, and a commitment to quality. We wanted a professional firm that was local and one with a proven track record. So pleased we found McKenna's - as they met and exceeded our needs and expectations. And when it came to remodeling our existing bathroom, we turned again to McKenna's. Knowledgeable and experienced, they listened to our needs and provided us with great options. I've found people here I can trust, who stand by their products and their workmanship, and deal with you fairly and honestly. I'm glad to be one of their customers and will continue to turn to McKenna's when the need arises. Really fine people to work with.
September 29, 2019
After visiting many countertop sales rooms in the Rochester area, we happened to stumble into McKenna's. We were greeted by Mike Schell who was my dream of what a salesman should be. He showed us our options in our price range and offered many good ideas. Never high pressure, always patient. Our experience was wonderful. I would certainly recommend McKenna's and Mike.
September 29, 2019
McKenna’s has always had the right product, right value for price and most importantly the expertise we’ve needed for all our kitchen and bath projects.
July 28, 2019
We have been wanting an updated kitchen for years. Well, now we have the most stunning kitchen. I keep asking "when will the day come that I stop saying I love my kitchen." NEVER! From the design plan to the installation we dealt with only kind and considerate workers. Masters of their trade. Everyone who sees our kitchen says how lovely it is. We can not believe all the cabinet space (something we really did not have). Kitchen items, glasses, plates I have not used or seen in years are now so easily assessable with room to grow. Thank you for making our dreary kitchen so spectacular!
February 1, 2019
Jim and Michael came to my house within 10 minutes of my call that 2 of 3 of my toilets were plugged. They were the nicest and most accommodating service men EVER! I will definitely be using and referring McKenna from now on!
Wilbur and Joanne Thornton
January 22, 2019
Recently we remodeled our master bath and had the privilege in working with Dan McKenna and staff. Not only the customer service was outstanding, the knowledge that this team has is commendable. There where no shortcuts in any area, just pure professional workmanship. Thank you to all at the Fairport showroom for such a wonderful experience.
December 13, 2018
Over the years we have purchased cabinets, vanities, showers and bath fixtures from McKenna's and used their installation services. Could not be more pleased with the knowledgable and responsive customer support, with the quality of their products and with their experienced professional install work. They have always made excellent sales recommendations and design layouts for us. McKenna's is One Stop shopping you can depend on from start to finish and best of all, pricing is very competitive. They have exceeded expectations and made the new build or remodel an enjoyable experience.
Mary Ellen and Mike Gentile
March 7, 2018
McKenna's is right in the same building that my hair stylist is. So, when we decided to get our two bathrooms renovated with marble counters/sinks and new faucets, and a little wall tile in one of the bathrooms, I walked next door. I knew what they had to offer, as I remember helping a friend when she took me there to look at kitchen cupboards years ago. I also knew they would do all of the work, and that we would not have to go scouting for individual contractors. All of the Staff there is great! Professional and friendly, not pushy at all. The quality of the marble and tile was just what we wanted, as were the colors. Hank was our labor specialist. He did all of the work, including the plumbing. We are very happy with the job! No excuses...just schedule and done! We hope to use McKenna's in the future.
David L. Richardson
February 20, 2018
We had Mckenna's remodel both our bathrooms. We compared them with 2 other well known local bath contractors and chose them because of price, their experience, knowledge and the ease of working with their designers. We liked the fact that it was one stop shopping. They have a large selection of everything you need to re-do a complete bath. Jim Bessey and son Austin worked on both bathrooms and were very professional. We enjoyed having them come into our house. They came on time and cleaned up after a days work. Their attitude was, " no problem, we can do that". I would highly recommend them!
December 13, 2017
As we all know, a kitchen renovation can be quite time consuming and test our patience levels. In the beginning, we all have to make a major decision based upon price and budgets, scope of the renovation and best choice for the contractor of company that we feel most comfortable with. We recently underwent a major kitchen and living room renovation. The renovation involved removal of all kitchen cabinets and associated flooring, removal of a major dividing wall with beam replacement to establish an open concept throughout our home. Our initial contact was made with McKenna's followed by other kitchen renovation companies. All roads led back to McKenna's. The reason we chose McKenna's is as follows: 1. Matt (0ur designer) made some great suggestions to get the most value for our money regarding cabinet use in a small kitchen space. 2. McKenna's provided a fair price for what turned out to be a fantastic finished kitchen and beam installation. 3. George and Dennis (who provided the majority of the kitchen renovation construction work) made us feel comfortable during every step of the renovation. George and Dennis portrayed diligence and professionalism with every aspect of the renovation from ceiling removal and replacement to end of day clean up. We couldn't have asked for better overall experience. The kitchen turned out better than we could imagine and all thanks to the McKenna's crew. From inception with our designer Matt, through construction start to end with Dennis and George, We would recommend McKenna's to all new customers. In the end, they made the kitchen renovation process easier than imagined and better than expected. They provided an above excellent product at a fair, reasonable price.